How to get the best of both worlds when it comes to online stores for swag and branded apparel
Imagine this scenario: You’re in charge of ordering promotional products and branded apparel for your company. You want to make a good impression on your boss, your colleagues, and your customers. You want to find products that are high-quality, creative, affordable, and relevant to your brand. You want to have an easy and convenient way to order, track, and manage your inventory. You want to have a reliable and responsive partner who can help you with any issues or questions you might have along the way.
Now, imagine this scenario: You’re in charge of ordering promotional products and branded apparel for your company. You have to deal with a clunky and outdated online store that somehow both takes forever to load and looks like it was optimized for dial-up. Your selection is outdated, with products you don’t feel good about giving to your customers or putting on your body. You have to deal with a faceless and impersonal partner who doesn’t care about your needs or preferences, and who treats you like a number rather than a valued customer, and makes you do business on THEIR terms.
Which scenario sounds more appealing to you? We’re guessing it’s the first one. And that’s why you need a company store partner that’s both tech-savvy and human-friendly. A partner that combines cutting-edge technology with personalized service. In short, you want to have your cake and eat it too, and that’s where Identity Works comes in, with our suite of custom QuickBrand technology solutions and an experienced team to support your brand.
What are the benefits of a tech-savvy and human-friendly company store?
A tech-savvy and human-friendly company store can offer you many benefits, such as:
- Convenience: You can order promotional products and branded apparel anytime, anywhere, from any device. You can access your store from a desktop, laptop, tablet, or smartphone. You can place orders in minutes, and track them in real-time. You can manage your inventory, budget, and reporting with ease. You can save time and hassle, and focus on your core business.
- Customizability: Going beyond the look and feel of your custom online company store, you need a partner that is able to quickly map the operation of the store to your business processes on an ongoing basis. Whether that means Punch-Out integration with your eProcurement system for company purchases, Meta shop integration for your fan gear, controlling who has access to make corporate purchases (and what information is captured at purchase to save your accounting department time manually validating invoices), we’ve got you covered, with concierge level service from our QuickBrand specialists to ensure your store is configured based on your unique business needs.
- Expandability: Our QuickBrand platform powers apparel programs, anniversary programs, new hire programs, rewards and recognition programs, programs with point redemptions, corporate merch and tradeshow asset management programs, retail raving fan merch stores, and so much more. Our clients often come with an initial want, and as their organization grows and their needs change, our solution seamlessly scales with them, allowing for new programs to be quickly launched and expanded using our expansive platform and development savvy.
- Collaboration: We believe in the power of teamwork. By working directly with our development team, you get to play an active role in shaping the future of your online store. It’s like having a backstage pass to the coolest tech show in town. Our ongoing platform development is driven by customer feedback. We’re here to learn your business challenges, and by working directly with our implementors, we’ll ensure that the custom solution we craft for you gets it right the first time, and based on your needs.
- Quality: You can choose from a wide range of products that are high-quality, competitively priced, and relevant to your brand. You can rest easy, knowing our merchandising team is safeguarding your brand and reputation with quality products that are ethically made. You can ensure that your products meet your standards and expectations, and that they reflect your brand identity and values.
- Creativity: All the best tech and service can stall out results if your product mix is not fresh and creative. Identity Works designs award-winning products and marketing programs involving merch that gets the results you are looking for.
- Service: You can rely on a partner who cares about your success, and who is always there to support you. We’re there on the front lines ensuring your orders ship on time, with the correct art, and to the right place. We believe strongly in the value of regular business reviews, so we can show you the trends on your program, highlight what is new and exciting at market for additional opportunities, and provide a space for collaborative discussion on how we can improve and be a more valued partner to you and your internal/external customers.
A company store is more than just an online store. It’s an extension of your brand. It’s a way to connect with your employees and customers. It’s a way to showcase your culture and values. It’s a way to grow your business and achieve your goals.
But not all company stores are created equal. Some are tech-savvy, but lack the human touch. Some are human-friendly, but lack the tech edge. Some are neither, and leave you frustrated and disappointed.
That’s why you need a promotional partner that’s both tech-savvy and human-friendly. Someone who combines cutting-edge technology with personalized service. Truly, the best of both worlds.
Identity Works is that partner. We want to make your brand shine with amazing products, give you a platform to get that branded gear into the hands of your rabid fans that they’ll love using, and make you feel valued and understood the entire time.
Ready to partner with us? Contact us today and let’s get started.